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Answering Patient Calls 24/7

Honolulu, Hawaii

Physicians
Health Professionals

Live Call Center
Providing Answering Service for Hawaii’s Physicians and Health Professionals Statewide.

Whether you’re a physician or health professional with a large or small practice, customer service handling is a key component to ensuring that your patients are taken care of 24/7.

Physicians’ Exchange of Honolulu, Inc.

A subsidiary of the Honolulu County Medical Society.

Established in 1978 by members of the medical profession to increase accessibility to their patients.

Not in the medical profession?
We offer our services to you as well.

Visit PBC Hawaii
We assist you day and night

Our Services

Telephone Answering Service

Answering by a live operator 24 hours a day, seven days a week. We can handle your incoming calls during office hours to relieve your office staff and after hours. All messages are received and documented by a live operator and kept on file for 7 years. We follow up each call to confirm that you were able to return the call.

Secure Messaging
You are able to receive your messages in a secure manner.
Patching
We can connect incoming calls directly to you wherever you are.
Voicemail
Allows you to call forward your office phone when you are not in the office and have the answering service answer your office calls.
»We take pride
in helping both patients and physicians.«

Our customer service handling and remote call center team members at Physicians’ Exchange of Honolulu, Inc. speak your language. Established by members of the medical profession, our founders and staff are familiar with the medical community and firmly believe in increasing accessibility and availability to patients and the public. We have played an integral role within medical profession communications for over 75 years.

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